FAQs

Frequently Asked Questions (FAQ)

1. Where are your products made?

Our collections are proudly designed and produced in Brazil, using premium fabrics and eco-conscious materials. We bring the latest Brazilian fashion trends directly to women around the world.

2. Where do you ship from?

We ship all orders directly from our distribution center in Brazil. U.S. orders are delivered via FedEx Express, with full tracking and customs clearance included.

3. Do you have a physical store in the U.S.?

Not at the moment. For now, we operate exclusively online — but we’re working on future physical locations. Stay tuned through our website and social media channels for updates!

4. Do you ship internationally?

Yes, we ship worldwide. Wherever you are, Epic Choose is ready to deliver your favorite looks directly to your door.

5. What is your return policy?

For full detail  visit our Return Policy

6. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a FedEx tracking number, so you can monitor your delivery in real time.

7. Are your products true to size?

Yes. Our sizes follow U.S. standards. We recommend checking the Size Guide on each product page. If you’re between sizes, sizing up is often best for comfort.

8. What makes Epic Choose different?

Epic Choose merges the elegance and energy of Brazilian fashion with a focus on comfort, confidence, and sustainability. We design exclusive, high-quality pieces that empower women physically and mentally — from beachwear to activewear.

9. Do you use sustainable materials?

Absolutely. We are deeply committed to sustainability. Our pieces are made with eco-friendly, high-performance fabrics, and we follow low-impact production practices to support conscious fashion.

10. How do I contact customer service?

📧 Email: info@epicchoose.com
📞 Phone: +1 (754) 274-1104
We typically respond within 1–2 business days.

11. What are the benefits of purchasing an Epic Choose Gift Card?

An Epic Choose Gift Card is a thoughtful, stylish, and flexible gift — perfect for a loved one or even yourself.

  • 🎁 Valid for 60 days from the date of purchase
  • 💳 Available in various amounts
  • 👗 Gives the gift of choice – swimwear, activewear, accessories & more
  • 🌍 Can be used from anywhere in the world
  • 💻 Delivered instantly via email

Whether it’s for a birthday, a celebration, or a last-minute surprise — you deserve the epic.