Privacy Policy

At Rochel Import and Export  LLC, a Florida limited liability company (“Epic Choose”, “us”, “we”, or “our”), we take your privacy seriously and we have implemented several measures to keep your information and personal data secure.

What Information Do We Collect?

We collect information from you when you register on the site, place an order, enter a contest, or respond to a communication such as e-mail. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.

We retain your information to fulfill our legal obligations and for our business purposes. We may retain your information for longer periods than required by applicable law if it is in our legitimate business interests and not prohibited by law.

Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do We Use ‘Cookies’?” section below for information about cookies and how we use them.

How Do We Use Your Information?

We may use the information we collect from you when you register, purchase products, enter a contest, or respond to a marketing communication, in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • To comply with legal obligations applicable to our business and for record-keeping and otherwise management of our business.
  • To create aggregated, pseudonymized or anonymized information for statistical purposes.

Unless otherwise specified in this Privacy Policy, Epic Choose limits access to your information to employees that have a business reason to know such information and implements security practices and procedures designed to protect the confidentiality and security of such information and prohibit unlawful disclosure of such information in accordance with its policies.

Subject to applicable law, we may disclose information if required or permitted by applicable law or regulation, or in the good faith belief that such action is necessary to: (a) comply with a legal obligation or in response to a request from law enforcement; (b) protect and defend the rights or property of Epic Choose; (c) act in urgent circumstances to protect personal safety; or (d) protect against legal liability.

Email Communications

With our email list, we offer those who sign-up for advanced notice of sales, new arrivals, sample sale dates, and other Epic Choose news. Email addresses collected at www.epicchoose.com are used only internally. We respect your privacy rights and will not sell, trade, or rent your email address to other companies. To unsubscribe, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below.

Text Marketing and Notifications

By providing us with your phone number in connection with your account or a transaction, you expressly consent to receiving text notifications, prerecorded voice messages, autodialed communications, and other types of automated communications from us regarding promotions, marketing, and transactional updates. You confirm that the number provided is yours and acknowledge that we may contact that number even if it is listed on a Do Not Call registry.

To stop receiving automated messages, reply STOP. For assistance, reply HELP. Standard messaging and data rates may apply. You may also revoke your consent by emailing info@epicchoose.com and we will process your request within 10 business days.

You agree to indemnify Epic Choose for any liability resulting from (i) failure to notify us of a change in contact number, (ii) providing a number not belonging to you, or (iii) any claims from third parties related to communications to a number you provided.

How Do We Protect Visitor Information?

Your personal information is maintained in secure files on our protected web server. All sensitive data, including credit card information, is transmitted via Secure Socket Layer (SSL) and encrypted into our databases.

Do We Use "Cookies"?

Yes. Cookies are small files that help recognize your browser and remember information such as items in your shopping cart. We use cookies to enhance site functionality and user experience. You can disable cookies via your browser settings, but note that some site features may not function properly if cookies are disabled.

How Can You Opt-out, Remove or Modify Information You Have Provided to Us?

To modify your email subscriptions, unsubscribe from marketing lists, or update account info, log in at www.epicchoose.com and visit “My Account.” Due to campaign scheduling, you may receive an additional email after unsubscribing.

For Our European Union Clients (GDPR)

  • Consent will be requested for all data usage.
  • If under 16, parental approval is required.
  • Data breaches will be reported to the appropriate authority within 72 hours.
  • You may access or close your account at any time at www.epicchoose.com.

Changes to Our Policy

If we make changes to our Privacy Policy, we will post those changes here. Changes apply only to data collected after the date of change. This policy was last modified in July __, 2024.

Questions? Contact us at:
📞 754-274-1104
✉️ info@epicchoose.com

Online Policy Only

This privacy policy applies only to information collected through our website, not offline.

Your Consent

By using our site, you consent to this Privacy Policy and confirm that you are of legal age in your jurisdiction.

Your State Privacy Rights

Certain states (e.g., CA, CO, CT, FL, TX, VA) provide additional rights, including:

  • Right to confirm data use
  • Access, correct, or delete personal data
  • Data portability
  • Right to opt-out of sales, profiling, and targeted ads
  • Right to limit processing of sensitive data

To exercise your rights, email us at info@epicchoose.com. Appeals will be addressed within 60 days (45 in CO). Complaints may be submitted to your state’s Attorney General.

Note for Nevada Residents: While we do not currently sell personal information, you may request to opt-out of future data sales by emailing info@epicchoose.com.